Professional rug cleaning
Family-Owned Since 1989

Our Rug Cleaning Process

Five steps, all done at our own facility in Chicago. Here's exactly what happens to your rug from the moment we pick it up.

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Our 5-Step Process

What Happens to Your Rug, Step by Step

We've been cleaning rugs this way in Chicago since 1989. No shortcuts and no quick surface spray.

Dusting
01

Dusting

The RugBadger is a powerful, portable machine designed to deliver 40,000+ penetrating harmonic vibrations/min deep into the back of a rug. It shakes loose any dry, heavy, damaging soil & sediments trapped both in the foundation and in between the rug fibers themselves.

Submersion Wash
02

Submersion Wash

In the weaving capitals of the world, handmade rugs are washed by submerging them for several hours in flowing rivers. The Submersion Hand Wash step simulates this age-old process, enabling all foreign matter to be purged from a rug. Using a continuous flow of water, combined with a mild, pH-neutral cleansing agent massaged deep into the fiber, further removes a rug's contaminants and keeps them settling into a rug again. While the rugs are submerged, three compression rollers purge or "squeeze" all remaining contaminants. Rugs with particularly stubborn contaminants, such as pet urine, are submerged for longer, so the urine is fully flushed out. We use small, medium and large sized compression rollers to ensure all contaminants are removed from the rugs before they move on to the rinse & spin stage.

Extract, Rinse & Spin
03

Extract, Rinse & Spin

The third step in the system, Rinse, rinses all cleaning solutions from the rugs using compressed air and specially designed tools to create an underwater, vigorous rinse. In addition to purging cleaning solvents from the rug, Rinse lifts and adds body to the rug fibers. Following the Rinse, the rug is hoisted from the Wash Pit and soft water-rinsed a second time before being moved to the Rug Centrifuge.

Controlled Drying
04

Controlled Drying

Achieving a fast and efficient drying method is critical, as rugs can develop mold and mildew if saturated for long periods of time. Controlled Drying takes place in a heated Dry Room using a combination of air circulation, dehumidifying processes and heat. Here, rugs are allowed to dry for 6-12 hours. Learn more about our professional approach.

Post Detailing
05

Post Detailing

Post Detailing involves cleaning and restoring all fringes using specially designed tools. During this last step, all rugs are brushed and inspected for any remaining stains. Ready to get started? Contact us for a free quote.

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