Rug Odor Removal in Chicago
Pet urine, smoke, cooking smells, that musty basement smell. We wash the odor out at the source instead of covering it up, and pet urine and odor removal are guaranteed on almost every rug.
4.96 on Google from 23 reviewsRead themWhy the Smell Keeps Coming Back
Pet urine doesn't stay on the surface. It soaks down into the foundation, and as it dries it leaves salts behind. Those salts pull moisture out of the air, which is why the ammonia smell comes back on humid days, or when the heat comes on in fall.
A spray or a surface clean can't reach that. We pre-treat with enzymes that break down the urine and the salts that hold the odor, then fully submerge and flush the rug so it all gets washed out at the source.
We've been doing this in Chicago since 1989, at our own facility on N Christiana Ave. If urine has also discolored the rug, color restoration can bring the color back. For the full story on pet accidents, read our pet urine and odor guide.
35+
Years working on rugs
The Odors We Deal With Most
Whatever the smell, the fix is the same idea: get rid of the source.
Pet urine and accidents
The most common reason people call us. Enzyme pre-treatment, then a full wash that flushes the urine out of the foundation.
Our pet urine guideSmoke, nicotine and cooking smells
Cigarette smoke and kitchen smells get deep into the fibers. Deodorizing treatment and a submersion wash take them out, instead of perfuming over them.
Musty and mildew smells
Common with rugs from basements, garden units, or anything that sat on concrete through a humid summer. We wash it, then dry it fully so it doesn't come back.
Why rugs go mustyStored rugs
A rug that's been rolled up in storage for a while can come out smelling stale. A full cleaning and deodorizing freshens the whole thing.
We pick up all over Chicago and the suburbs, including Arlington Heights, Northbrook, Skokie, Evanston, Mundelein and Clarendon Hills. Don't see your area? Contact us, we might be going your way.
How We Get the Smell Out
All done at our facility.
- 1
Find the source
We inspect the rug first. For pet urine we use a UV light, because urine glows under it and we can find every spot.
- 2
Enzyme pre-treatment
Enzymes break down the urine and the salts that hold the odor.
- 3
Submersion wash
The rug is fully submerged and flushed, so the salts and bacteria are washed out, not just the surface.
- 4
Dry Room
6-12 hours in our heated Dry Room. Fast, complete drying keeps a musty smell from starting.
- 5
Final check
We check the rug again before it goes home.
Pet Urine and Odor, Guaranteed
Plain and simple, with one honest exception.
Guaranteed on almost every rug
Pet urine and pet odor removal are guaranteed.
30-day odor guarantee
If an odor comes back within 30 days, we'll re-treat the rug at no extra cost.
100% odor-free is the goal
We go after the source so the smell is gone, not covered up for a few weeks.
The exception: hand-tufted, glued-back rugs
The glue backing on these rugs means we can't guarantee urine or odor removal. We'll tell you up front if yours is one.
Price before any work starts
The estimate is free, and nothing happens until you say yes.
Back in 4-7 business days
Pickup and delivery are free.
Questions About Odor Removal
The things people ask us most. Anything else, just ask us.
Further reading: How to remove pet odors (PetMD)
Got a Rug That Smells?
Call, text us a photo, or send a quick message. The estimate is free, and so are pickup and delivery.