Privacy Policy for Chicago Rug Cleaning
Effective Date: January 29, 2026
Introduction
This Privacy Policy ("Policy") describes how Chicago Rug Cleaning ("we," "us," "our") collects, uses, discloses, and protects personal information obtained through our website located at https://www.rugcleaningchicago.com/ ("Website") and through services provided by our business, including but not limited to quote requests and contact forms. We are committed to safeguarding the privacy of individuals who interact with our Website, forms, and services. By accessing or using our Website or submitting personal information through our contact or quote request forms, you consent to the practices described in this Policy.
Information We Collect
We collect personal information that you voluntarily provide when you complete our quote request or contact forms on the Website. This information may include your name, email address, phone number, mailing address, and any other information you choose to provide in connection with a request for services. We also collect certain information automatically when you visit our Website, including usage data, IP addresses, browser type, device information, and pages visited. This automatic data collection is conducted through cookies and similar technologies and is used for analytics and performance measurement purposes.
Use of Collected Information
We use personal information you provide to respond to your inquiries, provide quotes, schedule services, communicate about appointments, and fulfill service requests. Automatically collected data may be used to analyse Website usage trends, diagnose technical issues, administer the Website, and improve our services. We may also use your email address to send you service updates, confirmations, or communications regarding your inquiry or service request.
Third-Party Tools and Cookies
We use third-party tools, such as Google Analytics, to collect and analyse information about Website traffic and usage. These tools may use cookies and similar technologies to track usage patterns over time and across websites. You may control the use of cookies through your browser settings; however, disabling cookies may affect your ability to use certain features of the Website. We do not control how third-party analytics providers use the data they collect and recommend you review their respective privacy policies.
Data Sharing and Disclosure
We may share personal information with trusted third-party service providers that support our business operations, such as website hosting, analytics services, and communication providers. These service providers are contractually obligated to use your information only as necessary to perform services on our behalf. We may also disclose information if required by law, to comply with legal processes, to protect our rights, or to respond to lawful requests from public authorities.
Data Security and Retention
We have implemented reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. No method of electronic transmission or storage is completely secure, and while we strive to protect your information, we cannot guarantee absolute security. We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable law.
Your Choices and Rights
You may update, correct, or request deletion of your personal information by contacting us at info@rugcleaningchicago.com. You may also opt out of receiving promotional communications from us by following the unsubscribe instructions included in such communications or by contacting us directly. Certain data may be retained to comply with legal obligations or to complete transactions already initiated.
Children's Privacy
Our services and Website are intended for use by adults. We do not knowingly collect personal information from individuals under the age of 13. If we become aware that personal information has been collected from a child under 13, we will take steps to delete such information as soon as practicable.
Changes to This Privacy Policy
We may update this Policy from time to time. We will post the updated Policy on our Website with the revised effective date. Your continued use of the Website or provision of personal information after changes become effective constitutes your acceptance of those changes.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@rugcleaningchicago.com or by mail at 4523 N Christiana Ave, Chicago, IL 60625, United States.