Terms & Conditions for Chicago Rug Cleaning
Effective Date: January 29, 2026
Introduction
These Terms & Conditions ("Terms") govern your use of the services and Website of Chicago Rug Cleaning ("we," "us," "our"), located at https://www.rugcleaningchicago.com/, and the provision of our professional Oriental rug and area rug cleaning services. By accessing or using our Website, requesting a quote, submitting information via our contact forms, or engaging our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or request our services.
Service Descriptions
Chicago Rug Cleaning specializes in professional Oriental rug cleaning, restoration, and related services. Services may be provided at our facility or by pickup and delivery, as agreed with each customer. Descriptions of our services, including any pricing or timelines presented on our Website or in communications, are estimates and subject to change based on individual service requirements.
Use of Website and Content
The content provided on our Website is for general informational purposes only and does not constitute a contract or guarantee of specific services. We make reasonable efforts to ensure the accuracy of information on the Website; however, we do not warrant that the content is complete, current, or error-free. Your use of the Website is at your own risk, and we disclaim all warranties, express or implied, regarding the Website and content.
Customer Obligations
By requesting a quote or engaging our services, you represent that you are at least 18 years old and have the authority to enter into a binding agreement. You agree to provide accurate, current, and complete information when completing forms or communicating with us. You are responsible for informing us of any special requirements for your rugs and for ensuring access to the rugs at the agreed time for pickup, delivery, or service.
Payment Terms
Service fees are due as described in the estimate provided to you prior to service. Unless otherwise agreed in writing, payment is due upon completion of services. We accept payment methods specified at the time of service scheduling. Late payments may incur additional charges as permitted by applicable law.
Intellectual Property
All content on the Website, including text, graphics, logos, images, and software, is owned by or licensed to Chicago Rug Cleaning and is protected by intellectual property laws. You may not copy, distribute, modify, transmit, or otherwise use the content without our express written permission.
Limitation of Liability
To the fullest extent permitted by applicable law, Chicago Rug Cleaning and its agents, employees, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Website, the services provided, or these Terms. Our total liability for any claim arising out of or related to these Terms or the services shall not exceed the total fees paid by you for the specific service giving rise to the claim.
Indemnification
You agree to indemnify, defend, and hold harmless Chicago Rug Cleaning and its officers, directors, employees, and agents from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Website, your breach of these Terms, or your violation of any rights of another.
Governing Law
These Terms and your use of the Website and services shall be governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of laws principles. Any dispute arising under or in connection with these Terms shall be resolved in the state or federal courts located in Cook County, Illinois.
Changes to the Terms & Conditions
We reserve the right to modify these Terms at any time. Updated Terms will be effective upon posting to the Website with a revised effective date. Your continued use of the Website or engagement of services after changes are posted constitutes your acceptance of the updated Terms.
Contact Information
If you have any questions about these Terms & Conditions, please contact Chicago Rug Cleaning at info@rugcleaningchicago.com or by mail at 4523 N Christiana Ave, Chicago, IL 60625, United States.